Privacy Policy

1. Introduction

WPSwitchboard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress framework, modules, and services ("Services").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Purchase details and payment information
• Support requests and feedback
• Communication preferences
• Website showcase submissions

2.2 Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Service interaction analytics

3. How We Use Your Information

We use your information to:

• Provide access to our framework and resources
• Process payments and manage your account
• Deliver customer support and updates
• Improve our design resources and services
• Send important notifications about your purchases
• Share educational content and tutorials
• Prevent fraudulent activities

4. Community Showcase Privacy

For our community showcase feature:

• We only display information you explicitly provide for showcasing
• You can request removal of your showcased projects at any time
• Attribution is provided as specified by you
• We do not claim ownership of your showcased projects

5. Data Sharing and Disclosure

We may share your information with:

• Essential service providers (hosting, email delivery)
• Payment processors
• Analytics services
• Legal authorities when required

We do not sell your personal information to third parties.

6. Data Security

We protect your data through:

• Secure data encryption
• Regular security updates
• Secure payment processing
• Strict access controls

7. Your Privacy Rights

You can:

• Access your stored information
• Update your account details
• Download your purchase history
• Delete your account and data
• Opt out of marketing communications
• Request removal from our showcase

8. Cookie Policy

Our cookies help:

• Keep you logged in securely
• Remember your preferences
• Analyze website usage
• Improve performance and user experience

9. Data Retention

We retain your data while your account is active. Deleted accounts' data is removed within 30 days, except where legally required to keep records for tax or accounting purposes.

10. International Users

We process data in secure facilities worldwide. International transfers comply with relevant data protection laws including GDPR where applicable.

11. Policy Updates

We'll notify you of significant privacy policy changes via email or website notifications. Continued use of our Services after such notifications constitutes acceptance of the updated policy.

12. Contact Us

For privacy questions or concerns:

• Email: support@wpswitchboard.com